Refund policy
Return and Refund Policy
As all our items are custom-made just for you through our print-on-demand partners, all sales are final. However, we want you to be completely satisfied with your purchase!
Production Issues
If you receive an item with print/production errors (such as):
- Incorrect print placement
- Double printing
- Missing design elements
- Print quality issues
- Manufacturing defects
Please contact us within 5 days of delivery
Email whippiesstore@gmail.com with:
- Your order number
- Clear photos showing the production issue
- Brief description of what's incorrect • We'll begin processing your claim immediately and work with our print partners to resolve the issue • Once approved, you'll receive either:
- A replacement item
- Full refund to the original payment method
Refund Process
• Claims are processed as quickly as possible through our print partners • Once approved, refunds are issued to the original payment method • Bank processing time may vary (typically 3-5 business days) • We'll keep you updated on the status of your claim throughout the process • If you haven't received any updates within 5 business days, please contact us.
What's Not Covered
• Change of mind • Incorrect size selection • Color variations (slight differences may occur due to monitor settings) • Orders not reported within 5 days of delivery • Normal wear and tear
Questions? Contact us at whippiesstore@gmail.com"
